Case studies

01

See how we transformed a manually dialling contact centre and helped them expand to 3 satellite offices.

02

Have a read of how we improved the customer journey and increased enquires and conversions by implementing a Dynamics CRM.

03

Read how we transformed and expanded a contact centre increasing enquiries, conversions and sales.

Case study

Helps clients reclaim mis-sold Payment Protection Insurance

Situation

Diagnostics

Opportunities identified

Activities

What we did

Lasting organisational benefits

Lasting impacts and wins for Charterhouse

Results

What we achieved

Business expansion with satellite offices

Unified teams

Case study

Early years education provider 

Situation

Diagnostics

Opportunities identified

Activities

What we did

Lasting organisational benefits

Lasting impacts and wins

Results

What we achieved

More spaces occupied

Unified teams

Case study

Helps clients reclaim mis-sold Payment Protection Insurance

Situation

Diagnostics

Opportunities identified

Activities

What we did

Lasting organisational benefits

Lasting impacts and wins for Charterhouse

Results

What we achieved

Happy customers

Unified teams